Coronavirus Update22 March 2020
- None of our team have travelled overseas in the last 6 weeks, and all are required to practice social distancing and excellent hygiene measures in and out of the work environment.
- If you have travelled in the past 21 days, you are not allowed to attend your appointment (7 more days than recommendations).
- Any patients who have flu-like symptoms, coughing or fever must reschedule their dental visit for a minimum of 21 days (7 more days than recommendations).
- We are a small practice with minimal people in our reception (waiting) room. We have removed a number of seats to maximise space between people (social distancing).
- We keep in touch with arriving patients and where feasible, encourage them to wait in their car until their dentist is ready to see them. This minimises the number of people on the premises.
- We take patient and staff temperatures upon arrival to the premises, and if temperature is high, you are required to exit the premises.
- As well as all standard disinfection and sterilisation protocol, our team is regularly swabbing and disinfecting common areas and high touch areas such as door handles, light switches, reception desk, pens, HICAPS machine and other common surfaces throughout the day.
- We create additional down-time between patient appointments, to allow swabbing and disinfection of all spaces and surfaces, not just the dental chair and instrument areas.
- Alcohol based sanitisers are provided in the reception area, admin areas and surgery areas, and you will be encouraged to use these before and after your appointments.
- We use peroxide mouthwash prior to starting treatment for all patients in order to reduce bacterial and viral load that could be distributed by aerosols during dental procedures.
- All team members have been trained and adhere to proper hand hygiene in accordance to guidelines. All our instruments are hospital-standard autoclaved and tracked.
- All public reading material eg. cards, newspapers and magazines have been removed from the reception area to avoid cross contamination.
- We offer long appointments to consolidate your treatment to ensure you do not have to return several times. This also reduces the number of patients we have on premises at any time.
- We change surgical masks for every patient we see.
- We encourage you to send us your information over email, including images where available, to avoid unnecessary visits.
If you have any concerns, please contact the practice for more information. We would be happy to discuss any of the above precautions, or any concerns, with you.
To you and your family's health and safety,
The Team at Complete Implant & Sedation Dentistry